Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Read Google’s overview of privacy and safeguarding data
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
How we use your information
This privacy notice tells you what to expect when XL CREATIVE collects personal information. It applies to information we collect about:
visitors to our websites;
complainants and other individuals in relation to a data protection or freedom of information complaint or enquiry;
people who use our services, eg who subscribe to our newsletter or request a publication from us;
people who notify under the Data Protection Act;
people who register their household CCTV camera; and
job applicants and our current and former employees.
Visitors to our websites
When someone visits www.xlcreative.design we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Our website search and decision notice search is powered by System Associates. Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either XL CREATIVE or any third party.
People who call our business
When you call the XL CREATIVE’s phone line we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness.
People who email us
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
Complaints or queries
XL CREATIVE tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of XL CREATIVE’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 18 Octpber 2016.
How to contact us
31 Westcliff Road